Effective Date: 13 January 2025

1. Introduction

Welcome to ‘It’s More Than Therapy’. By accessing our website or using our services, you agree to these Terms and Conditions.

2. Services Provided

We offer Occupational Therapy, Group Programs, and Disability Support Services. Services are subject to availability and eligibility requirements.

3. Booking and Cancellations

Booking: Appointments and programs can be booked via our website, phone, or email.

Cancellations: Please provide at least 2 business days' notice for cancellations. Late cancellations may incur a fee.

4. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Attend appointments on time.
• Communicate any changes in health or circumstances.

5. Payment and Fees

Payments are due as specified in your service agreement.

NDIS funding can be used where applicable.

6. Privacy and Data Use

We handle your personal information in accordance with our Privacy Policy.

7. Liability

‘It’s More Than Therapy’ is not liable for damages arising from service delays, cancellations, or unforeseen circumstances.

8. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available on our website.

9. Contact Us

If you have any questions, please reach out to us at:

Email: admin@imtt.com.au

Phone: 1300 521 116